Hey guys,
Right now it seems to me that the order and status transitions are a little limited. For example, I have 3 statuses - New, Followup, and Paid. New can transition to Followup or Paid, and Followup can transition to Paid. I'd like the New -> Followup and New -> Paid transitions to each go to a different email address. However, as things currently stand you need to set up a new role for each unique transition and a new user for each email address you'd like to use.
That's OK and I can deal with it except that the users responsible for the transitions are the only ones allowed to change the order status, which means that the transition from New -> Paid has to be done by a different user than the user who can do the New -> Followup transition. In this case, the emails for those specific transitions are separate from the client's main email address so he is unable to do either of the transitions unless I also add his role to both order status transitions - which means that his main email address is also notified for all these order statuses changes.
Basically, while I understand the logic behind the current system, it seems rather limited. It would be nice to add additional email addresses to the order transitions, and/or mark users as "admin" in the sense they can change order statuses without being the user responsible for the change.
Hopefully this makes some sense :)
Thanks,
Phil
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Order Statuses and Transitions
#2
Posted 24 January 2011 - 04:33 PM
Hi, Phil!
Thank you for the idea. We will consider it (I added it to the roadmap).
In the meanwhile you can use the shop:onOrderStatusChanged event event to send notifications to custom email addresses.
Thank you
Thank you for the idea. We will consider it (I added it to the roadmap).
In the meanwhile you can use the shop:onOrderStatusChanged event event to send notifications to custom email addresses.
Thank you
#3
Posted 29 April 2011 - 11:10 AM
I also feel that it's a bit limited, but only because I have to create a seperate transition for each group of users (right now we have Default, Manager, and Admin) that we want to give access to the transitions. It should be allowed to setup a transition for any lemonstand user without duplication, I would think.
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