[cslontok]

In the backend of my site, whenever I go into a page to try to edit it, I get a blank screen or a screen with no coding. This is happening in Chrome and Firefox and is also happening to my client across town.

Any ideas on how to fix this? I've already tried to "Force Update" and that didn't help.

[Manca]

Hi,

Check the source code of the page, there might be an error hiding there. Also check the error log.

We had a customer experience that recently. In his case, the error was "Call to undefined function json_encode()". The function should be available if you're running PHP 5.2 or later, unless it was installed without. In his case, it was fixed by updating the server's JSON Zend package. If that's the error you're getting, maybe contact your host about it.

Thank you

[cslontok]

I'm actually not getting any error codes related to trying to edit the page. I just tried to edit a page again and my error log only has errors from yesterday just after midnight. Here are the error codes:

Date and Time
01/12/2012 00:33:18 AM
Message
Cms_ExecutionException: Trying to get property of non-object. In "Product" (CMS page), line 153

Date and Time
01/12/2012 00:33:18 AM
Message
Phpr_PhpException: Trying to get property of non-object. In /home/content/46/8300046/html/modules/cms/classes/cms_controller.php(301) : eval()'d code, line 153

Nothing about zend here, I don't believe. Any help would be appreciated.

[Manca]

The errors sound like they're coming from the frontend, probably unrelated. Have you checked the source code of the page when trying to edit the CMS page?

If you need help with this, please submit a support ticket with temporary backend credentials and we'll have a look.

Thank you