[danhallock]

Hi there,

I had no trouble getting up and running on our local staging server, but now that I'm trying to install to Dreamhost for our live deployment server, I'm unable to get the install to complete.

With both the Web and command line installers, I get to the point where I have entered the encryption key, and then the install fails with the message “ERROR: Unable to create file: /home/[username]/[domain name]/resources/images/ls_home_logo.png” (replacing [username] and [domain name] with their actual values, of course).

When using the command line installer, I verified that the current user had permission to create a file at that location by running “touch /home/[username]/[domain name]/resources/images/ls_home_logo.png”.

Anything I can check to get more information on why this is failing?

This is on Dreamhost, PHP 5.2.14.

[Phil]

I'm not one of the developers, but if you were able to `touch` that file, verify that the original file exists in /installer_files/resources/images. Maybe it somehow wasn't uploaded and the installer is failing because it can't find the original file.

[danhallock]

Yes, it exists in installer_files/resources/images.

[danhallock]

Wait -- it exists, but was created with 000 permissions. Same for header_bg.png.

I changed them to 755 like the rest of the files in the installer_files tree, and the installation completed successfully. Thanks for pointing me toward the answer!

Odd that the only two PNGs in that folder were created with those restrictive permissions.