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Cannot delete or update a group product

#1 Jez-Timms

Member

Group: Members
Posts: 144
Joined: 01-November 09

Posted 02 September 2010 - 05:52 AM

When attempting to change the Long Description of a grouped product option - LS will not save the updated content.

Also when trying to delete said product option an error displays :

#2 Aleksey

Co-Founder

Group: +Administrators
Posts: 3,330
Joined: 31-October 09

Posted 02 September 2010 - 05:46 PM

Hi, Jez, I do not see the error message in your post.

Thanks

#3 Jez-Timms

Member

Group: Members
Posts: 144
Joined: 01-November 09

Posted 02 September 2010 - 10:57 PM

Quote

Hi, Jez, I do not see the error message in your post.

Thanks

Sorry - screenshot attached of the error when trying to delete a grouped product listing.

To confirm: There are no orders at all and the long description of the grouped product will not save once changed/saved.

This post has been edited by Jez-Timms: 02 September 2010 - 10:58 PM

#4 Aleksey

Co-Founder

Group: +Administrators
Posts: 3,330
Joined: 31-October 09

Posted 03 September 2010 - 07:14 PM

Hi, Jez!

I fixed the product long description saving. Please update your copy. Regarding the deletion issue - I will look into it later on today.

Thanks

#5 Aleksey

Co-Founder

Group: +Administrators
Posts: 3,330
Joined: 31-October 09

Posted 04 September 2010 - 01:35 AM

Hi, Jez!

Are you sure you cannot delete the grouped product now? I just created a new grouped product in your store, saved the main product, returned to the edit product page and successfully deleted the grouped product I created before. Can I try deleting the grouped product you refer on your screenshot (5 litre tub)?

Thank you